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Legal information

Legal notice

Site publisher
⁨Stopingo⁩, SASU, Companies Register ⁨Paris 107 688 202⁩
Registered office
⁨173 rue de Courcelles, 75017 Paris, France⁩ (business address provided by SeDomicilier)
Publication director
The president of Stopingo
Host
⁨Google Cloud : Google Cloud EMEA Limited, Velasco, Clanwilliam Place, Dublin 2, Irlande⁩
Contact
contact@stopingo.com, contact form

Platform transparency

Stopingo is an online platform operator within the meaning of French consumer law. Trip suggestions are ranked on service criteria only: how close the driver's route is to yours, and the matching preferences set on both sides. There is no paid ranking, no commercial promotion and no shareholding link with the drivers listed. Moderation rests on reports, read by people.

Consumer mediation and disputes

Under articles L.612-1 et seq. of the French consumer code, every consumer has the right to free recourse to a consumer mediator to settle a dispute amicably. Stopingo's mediator will be appointed before the public launch, and their details will appear here. You may also use the European online dispute resolution platform.

Insurance

Trips fall under carpooling between private individuals: they are covered by the driver's vehicle insurance, whose validity is a condition of using the service (see the terms and conditions).

Reporting content

Any unlawful content can be reported to us at contact@stopingo.com or via the contact formIn the app, every trip and every profile carries a “Report” function; every report is read by someone on our team.

Point of contact (Digital Services Act)

Under Articles 11 and 12 of Regulation (EU) 2022/2065, Stopingo designates a single point of contact, reachable electronically at the address above. By authorities (European Commission, Digital Services Coordinators, Member States) and by users of the service alike. Exchanges may take place in French or in English. Writing to that address requires no automated tool.

Intellectual property

The “Stopingo” trademark, the logo and the contents of this site are protected. Any reproduction or reuse without prior authorization is prohibited.

Data sources

Our maps, place search and route geometry are built on open data. Each source is credited below with its licence.

Accessibility

We want a service everyone can use: the app publishes its accessibility statement, and text size can be adjusted there. If any content on this site resists you, write to us, we will fix it.